Diane has over 20 years’ experience in the mortgage, banking and finance industries. During this time the market has seen considerable change. Due to her experience, Diane has highlighted some basic principles that you, the consumer, should be aware of. As a borrower, your needs and expectations should be top priority to your Loan Officer. Your transaction should be smooth and problem free. Your unique situation should be treated with respect and a course of action should be carefully considered to meet your specific needs. Your Loan Officer should be your expert advisor and someone you can turn to with any and all mortgage related financial questions. In addition, you should be able to lean on your loan officer for advice and referrals to other experts in the industry for questions outside of their area of expertise. Finally when you get to the closing table, you should know exactly what to expect, with no surprises.
When you choose Diane as your Loan Officer you can expect all of this and more. Diane has a well rounded knowledge of the mortgage industry and exceptional customer service, during your transaction and long after the close of your loan. Diane has a skilled team of processors, underwriters and closers to help ensure your transaction is a great experience. Ultimately, what makes Diane and her team special is their commitment to what really matters to their borrowers and referral partners: communication, integrity and timeliness. The goal is to make every transaction as simple and clear as possible for everyone involved.
When it comes time to get that next loan, think about Diane Miller, you’ll be glad that you did...
Diane Miller, Vice President of Residential Lending
THE MORTGAGE LOAN PROCESS